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My Transoft Portal

In this section, you will find guides and answers to common questions in the My Transoft Portal and how to manage licenses, users, and software downloads in the My Transoft Portal.

General >
  • How to login, download software, and assign users on My Transoft Portal
    Video Tutorial on USL  
  • How do I assign someone else as an administrator in my.transoftsolutions.com?
    When your company is added to my.transoftsolutions.com, the default administrator account will be assigned to the individual we have in our records who is either ...
  • Where can I download product updates?
    Transoft product enhancements are periodically released to provide access to new features, enhancements, fixes and security updates. For many products, you can fi...
  • User Portal - How can I use “Enable SAML SSO” option, when I am getting an error message?
    Please login to user portal (my.transoftsolutions.com) with admin account and under Admin -> Settings review settings under Single Sign On (SAML 2.0)  section bef...
  • I received the reset password email but when I click the link it takes me to my Transoft Portal where the only way to change my password is to know my password. How can I change my password?
    When you start User Subscription License product, you will be prompted to sign in using your email and a password. If you have forgotten your password, you can cl...
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