What are the different User Roles in my.transoftsolutions.com and how do I assign them?

There are three User Roles in my.transoftsolutions.com. Note that these roles determine what operations a user can perform within the my.transoftsolutions.com portal.  It does not determine what User Subscription Licenses they have been assigned.

Administrators

These are users in your organization who can:

  • See a list of available licenses
  • See technical support and account manager contacts
  • Download product installers
  • Manage other user accounts
  • Manage Licenses & Settings
  • View Invoices

Downloaders

These are users in your organization who can:

  • See a list of available licenses
  • See technical support and account manager contacts
  • Download product installers

Software Users

These are users that can:

  • See a list of available licenses
  • See technical support and account manager contacts

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