When I start GuideSIGN in Bentley product CONNECT/2023 version (MicroStation, OpenRoads Designer, etc.), all I see is a Welcome screen and after that I cannot locate the GuideSIGN toolbar or ribbon.

Please refer to the following document for updated instructions:

https://helpdesk.transoftsolutions.com/hc/en-us/articles/17805943338643-When-I-load-your-product-in-Bentley-CONNECT-edition-products-MicroStation-OpenRoads-Designer-etc-all-I-see-is-a-Welcome-screen-and-after-that-I-cannot-locate-the-Ribbon