During the NEXUS installation I get the error message that product registration failed. How can I fix that?

Please browse to the License Server folder. If you have selected a default installation path and have:

  • a 32-bit OS, browse to: C:\Program Files\Transoft Solutions\License Server
  • a 64-bit OS, browse to: C:\Program Files (x86)\Transoft Solutions\License Server


Right click on the License Server folder, select Properties and click on the Security tab. Please check if the SYSTEM is on the list and that it has Full Control. If the SYSTEM is not on the list or does not have Full Control, please add it and change permissions accordingly to allow Full Control for the SYSTEM.

After that, reinstall NEXUS.