AutoTURN Troubleshooting – When I start AutoTURN in AutoCAD, all I see is a Welcome screen and after that I cannot locate the AutoTURN toolbar, menu or ribbon.

If the AutoTURN toolbar, menu or ribbon tab is not visible and you are sure the AutoTURN application is loaded, you can restore it as below:

  1. In the AutoCAD command line, type CUI.
  2. In the top left section, expand the Partial Customization Files group and check if AutoTURN is listed and if it is marked as Unresolved.
  3. If AutoTURN is listed and it is marked as Unresolved, please right-click it and from the context menu choose to Unload it.
  4. Click on OK to close CUI dialog box.
  5. Close AutoCAD.


 Use the AutoTURN desktop shortcut to re-start the AutoTURN for AutoCAD session and confirm that now the AutoTURN toolbar or ribbon is displayed.