Issue:
You wish to know what Information is collected by the Transoft Solutions Product Usage utility and how this will be used.
Solution:
The Product Usage utility will collect data anonymously and will allow Transoft Solutions to make more informed decisions about how to improve your software and ensure future development better aligns with your needs. No personal information is collected, and no information will be shared outside of Transoft Solutions.
The following information is recorded:
- Operating System and bit-ness
- CAD Platform and version
- Anonymous user identifier
- Start date and time
- Product, version, and licence number
- Options, choices, commands and features used
The above data will be collected when you run your Transoft Solutions Traffic software only and sent to our secure server at approximately 3-hourly intervals. The file size will be very small and will be used internally by Transoft Solutions only to help improve your product experience.
You will be asked if you wish to share this data when you run any Transoft Solutions Traffic product for the first time. If you:
- Opt out, you will be prompted annually to reconsider your choice.
- Opt in, you can stop participating at any time.
Please contact supportuk@transoftsolutions.com if you have any further questions relating to the Transoft Solutions Product Usage utility.