On the server run the License Server Administration Utility shortcut from the Start Menu or browse the Transoft Solutions\License Server folder and run LicenseServerAdminTool.exe.
Confirm Host (license server name or IP address) and Port (default is 27099), then select Transoft Solutions product to administrate.
When admin tool is open, please click Update License.
In the same tool please check if Max Number of Users is now displaying the new value.
If the above did not update the value of Max Number of Users, please contact our Technical Support team.