I am getting an error message when I try to uninstall your product. How can I remove it?

If you have installed SIGMA using the SetupWorkstationSilent.msi on Windows 7 workstation and you get the following error message when you try to uninstall it through Control Panel, it is possible that you have encountered a permissions problem:
"There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

Please follow the steps below:

  1. Start Command Prompt with Run as Administrator
  2. Navigate to the NEXUS Workstation folder (where the SetupWorkstationSilent.msi installer resides)
  3. Type: msiexec /x SetupWorkstationSilent.msi

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