I am getting an error message when I try to use your SetupWorkstationSilent.msi?

If you are running SetupWorkstationSilent.msi on Windows 7 or 8 workstation and you get the following error message, it is possible that you have encountered a permissions problem:
"There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

Please follow the steps below:

  1. Start Command Prompt with Run as Administrator
  2. Navigate to the GuideSIGN Workstation folder (where the SetupWorkstationSilent.msi installer resides)
  3. Type: msiexec /i SetupWorkstationSilent.msi

After doing this, the silent workstation installer is installed properly with no errors and GuideSIGN will run correctly.

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