If you are running SetupWorkstationSilent.msi on Windows 7 or 8 workstation and you get the following error message, it is possible that you have encountered a permissions problem:
"There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
Please follow the steps below:
- Start Command Prompt with Run as Administrator
- Navigate to the GuideSIGN Workstation folder (where the SetupWorkstationSilent.msi installer resides)
- Type: msiexec /i SetupWorkstationSilent.msi
After doing this, the silent workstation installer is installed properly with no errors and GuideSIGN will run correctly.